Need help with WinZip files
One of the users has a lot of WinZip files, which have uploaded by public for copyright registration to ‘Siebel’. It is not able to open in ‘Siebel’. I have found those files in the server and copied the same to my desktop. I have confirmed that it is WinZip files only by seeing PK characters in the file header.
When I am left clicking on it, word opens and I can only see a grey background with convert file dialogue box, which asks to ‘convert file from’ and shows different options. I have no idea what is to be done there. When I right click on it and select ‘Open with WinZip’ it gives me an error message that says, ‘WinZip’ encountered invalid file name in the archive.’
The user told me that the file was uploaded to Siebel three times and the same problem shows there. Please help me to get out of this problem.