Need help purchased Nero 12 and Nero video

Asked By 10 points N/A Posted on -
qa-featured

Hi,

Recently, I purchased Nero 12 Software but I got the following error message when I attempted to start this software.

The error is saying some configuration problem as you can see below.

Can I get the proper instructions to start this software?

I want to use it properly so provide the solution to remove the error.

Thanks in advance.

C:Program Files (x86)NeroNero12Nero VisionNeroVision.exe

The application has failed to start because its side-by-side configuration is incorrect.

Please see the application event log or use the command-line sxstrace.exe tool for more detail.

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Answered By 0 points N/A #171046

Need help purchased Nero 12 and Nero video

qa-featured

Hello David

The error that you are receiving is caused by the fact that a C++ runtime component for your OS.

Please access the links I have provided you and download the proper software required based on the Windows that you are using.

Visual C++ 2008 x86

Visual C++ 2008 x64

Visual C++ 2010 x86

Visual C++ 2010 x64

Download and install the appropriate one, restart your PC and everything will work just fine.

I hope you will find this information useful.

Randolph

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