My phone won’t connect to Wi-Fi

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Help please….my phone will not connect to any Wi-Fi, including my home network. I'm tired of using my data and when I call for assistance I am just told to turn it off and back on and it will connect. My wireless is turned on in settings. Please offer any suggestions because this is killing my data plan and I really need it to connect. Thanks for your help.

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Answered By 0 points N/A #177257

My phone won’t connect to Wi-Fi

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Hello,

Android is a nice smartphone OS to enjoy every modern facilities of a smartphone. But first of all, all of its features must be without any trouble. Wi-Fi is quite a nice thing but whenever it makes trouble, it becomes painful.

First of all, restart your phone. Hold on the “Power” button for a few seconds and select “Restart”. Then, try to connect your Wi-Fi network.

Then, make sure that you’ve not enabled “Airplane Mode”. This will prohibit any network connection to be connected with. Check that this isn’t enabled in your “Settings”.

After all, give a factory reset of your phone. Try soft reset first; if no success, then hard reset should fix everything.

If still it doesn’t connect, you might have to contact with an expert mechanic for a fix.

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