My macbook optical drive cant burn or read DVD,why this

There might be some problem with the Optical disk reader which neither read/write disk. But for further clarification you can contact apple tech support since you just buy it they will replace if found any fault.

Make sure that your Macbook  is connected properly or not if its all connections are proper so then it would be technical prblem may be its lense that read or write DVD is not working proberly .

you should show it to its company technision for further help.

Thanks

Hi there user:

Try to clean the lens of your disk, try the ordinary old lens cleaner; don’t purchase a new one when you’re not sure if it will work.  If it ejects again after cleaning it, then there could be a problem on your optical disk reader. Am I right that you mention that you just bought it? If yes then I hope you still have the official receipt. Go back to the shop where you bought it, maybe they can do something with that. After all, there’s no harm in trying.

Thanks for asking.

Hi guys, I am thankful to all of you. All of your solutions were very helpful. I was feeling very anxious about my problem. Edmund Joseph, your solution to this problem made sense to me. I followed your instructions and did all the things you told me to do, but the problem didn't go away. You recommended that if the problem continued, I should go back to the shop where I bought my MacBook Pro. They were able to get rid of the problem. Thank you, Edmund, and thanks to techyv.com for assisting me.