Asked By
dbeatty48
0 points
N/A
Posted on - 11/25/2012
My ZTE has a virus and wont completely load, it stays at loading screen and wont load home page i was told it has a virus. Does anyone know how i remove virus without the phone on its home page?
My Cricket ZTE Muve music has a virus
Greetings,Â
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There are several ways to delete a virus in a mobile phone, here are some of it :
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You should connect your device to your computer, and scan your device with your computer anti virus, it should helped you to remove the virus from your mobile phone.
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Literally you could back up your phone data first with a computer and then doing a factory restore of your device software. After it finished, you could restore your data to the phone.
Hope this helps.
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Regards,
Stonjhon Llison