Msncon.dll IMAP error help please

Asked By 10 points N/A Posted on -
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At the time of initializing Outlook I receive the error which you can see at below.

 
Cannot open your default e-mail folders. An unexpected error has occurred.
IMAP was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured.
Any idea to resolve this?

 

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Answered By 0 points N/A #198014

Msncon.dll IMAP error help please

qa-featured

 

 Hello,
 
This issue may occur if you use an IMAP account in Outlook. To resolve this issue, please click File > Info > Account Settings > Account settings. Locate the account and click Change, then click more Settings. Find the Deleted Items and move these deleted items to the a folder on the server. Then, you will have to save those sent items to the specified folder on the server: a folder for the IMAP account.
 
I hope this is helpful.

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