N/APosted on - 10/09/2011
In a last few days, my Microsoft office could not run or open.
Its beaus when I try to open the MS word there is a message display
MICROSOFT OFFICE WORD ENCOUNTERED A PROBLEM NEED TO BE CLOSE
I try to fix those errors using tune-up utilities 2011 but they could not fix the problem
Please help me to so solve the Problem
MS OFFICE ENCOUNTERED AND ERRORS
This error may be due to the fact that the default template "normal.dot is damaged. And in this case you will need a new Normal.dot file. to do this; On the start menu, click on search, under all files and folders type "Normal.dot" and select My computer in the look in. press enter to start searching. In all the results displayed, right click on each and rename them to "OldNormal.dot. exit search
After open word and see if it opens, In case it doesn't then the problem is because you are running your word in an older compatibility than windows xp or vista. To change the compatibility for word;
-Click on your Local drive (c) and then click on Program files
-Click on Microsoft office and then on office
-Right click on "Winword.exe and click on properties. Go on and click on compatibility and unselect all the boxes.
Open word again.
Hope it works for you.