MP cannot play mkv files

Asked By 10 points N/A Posted on -


Dear all

I have been using media portal version 1.2.00 with a skin set as default. I am using OS windows 7. I have reinstalled my windows but immediately after this I was met with a problem. After the reinstallation of windows media portal was not able to play any of the mkv files. I got the following error when I tried to play the mkv files through media portal:



My codecs were all set correctly and I exported the configurations from a previous working setup.

Even then to verify that my codec setup was all correct, I used the graphic studio as you can see the attached screenshot below:


My configurations of media portal are attached below:


I don’t know how to fix the issue? Please help me to fix the issue. I'll be really grateful to you for your help and support.

Waiting for your response


Answered By 0 points N/A #181325

MP cannot play mkv files


Hello Eugene

This is my solution regarding your problem. In order for MediaPortal to play files with multiple audio streams, you must install Haali Media Splitter. You can get it from here: at the top of the page, in the right corner you have the download button. When installing, check the box for every supported-format.

After the installation is complete, open Haali Media Splitter, go to Media Splitter Settings and set "Autoload VS Filter" to yes.

Hope this will solve your problem


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