Mouse click failed when kaspersky internet security is installed

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I am running Microsoft Windows 7 Home Premium 64 bit, Intel Core i5-2320 CPU @ 3.00GHz with an updated Kaspersky Internet Security.

I tried installing Kaspersky Internet Security 2012 but got this error message "mouse click failed" I have tried uninstalling and reinstalling the program, updating .net framework and disk cleanup still had the same problem.

How can I fix this?

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Answered By 0 points N/A #146076

Mouse click failed when kaspersky internet security is installed

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Hello  Sherry

You are using an old version of Kaspersky antivirus along with windows home premium.

Firstly home premium is not fully functional for this  program. Try to install the setup as administrator.

Right click on the set up file then click run as administrator.

It should work.

If it's still not working then uninstall the application and install the latest version.

Now install the setup as administration.

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