The monitor is half way showing the images in the screen

Asked By 20 points N/A Posted on -
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Hi!

I am just wondering what could’ve gone wrong with my monitor. I have a new BenQ GL2450. I just bought this few days ago. I was able to use it and have no problems. This afternoon, I turned on my desktop and it showed half of the images sided to the left part of the monitor screen? What cause this phenomena? I did not install any software or hardware in my desktop computer. Can you provide me steps on how to resolve my problems?

Thank you so much!

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Answered By 0 points N/A #172446

The monitor is half way showing the images in the screen

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Happy to support you!
  • Scan the computer to detect any viral attack for causing the issue.
  • If there are extra monitor adapters and cords available, you can try connecting them.
  • Verify that the GPU is free from dust and the fans are functioning properly.
  • Then go to Advanced settings & reduce the refresh rate to 70-75 and increase the resolution to the maximum level possible. Now, restart the computer.
  • Click on the Monitor tab > Screen refresh rate > select the necessary screen refresh rate > Click on Apply within 15 seconds
  1. Click on Start button > go to Control Panel > Appearance and Personalization > Adjust screen resolution
  2. Then go to Advanced settings.
  3. Click on the Monitor tab > Screen refresh rate > select the necessary screen refresh rate > Click on Apply within 15 seconds

 

If all these strategies fail to solve the issue, you can also contact for technical support and try a replace if it is under guarantee, since it is a new monitor.

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