Microsoft Office Professional Plus 2013 Encountered an Error during Setup”

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Hi experts,

Recently, I downloaded Microsoft Office successfully but when I tried to run the Setup I get failed and received an unexpected error message. I looked for the additional help but could not solve the problem. I really need your assistance to resolve this matter. Thanks for everything.

Error

We’re sorry, something unexpected happened…

Go online to look for additional help.

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Answered By 0 points N/A #175808

Microsoft Office Professional Plus 2013 Encountered an Error during Setup”

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Hi Scott,

To fix this error and runs more about the installation of office 2013, follow these steps:

before you install office 2013 make sure that your computer meets the minimum system requirements for the installation, this might be blades to such an errors or a different one made occur causing problems, disable your antivirus program before you run the setup.exe file, also setup file has to run with administrator rights otherwise you may get errors during the installation for this use out to right click on the litigation file and select run as administrator.

Before installing office 2013, uninstall the previous office versions running on your computer or the previous unsuccessful installed office 2013. Though the office 2013 version automatically replace the previous edition but such an error make or pop during installation so it is recommended that to uninstall the previous edition completely before you install office 13.

Another most important thing is that you are running the latest updates related to all the programs and devices on your computer if not update First.

Open registry editor from the run window, press Windows+R together to bring up the run window. Typeregedit.exe and click ok.

On registry editor window navigate to HKEY_LOCAL_MACHINE> software> Microsoft> WindowsNT> current version>AppCompatFlags.Backup this key (AppComptflags) and then delete it, should not delete it without backing up. Now run the office 2013 installation again and no such error should occur therefore.

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