Messenger failed to start in XP

Asked By 0 points N/A Posted on -

Hello Everybody,

I can’t understand after installing the downloaded Messenger and running in my PC several times an error still occurs.

How can I resolve this problem in my Windows XP home? Any ideas?

Thanks all.

Error message:


"C:Documents and SettingsAll UsersStart MenuProgramsRecentX.lnk"

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.


Best Answer by Glen Cylon
Best Answer
Best Answer
Answered By 0 points N/A #118628

Messenger failed to start in XP


The System error details
Code: 0x800736b1

Description: The application has failed to start because its side-by-side configuration is incorrect.

Please see the application event log for more detail."

You can try this one for solve this

  • Download and Install Microsoft Visual C++ 
  • See if the error is still reproduced.  If so, post here and i'll try and find something else.
Answered By 0 points N/A #118630

Messenger failed to start in XP


Perhaps the installation wasn't completed successfully that's why the installer wasn't able to configure the computer properly resulting to the error message. Try to uninstall the Messenger application again and download the latest version. Have the latest version installed on the machine and make sure it is completed successfully. Restart your computer after then try to open the program after the computer reboots. This should refresh all the files and get the application to work. If it doesn't, try to disable some of the startup items and background services and open the Messenger again. This is to make sure it is not being blocked by other applications.

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