Message on certificate on Avast web

Asked By 90 points N/A Posted on -
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I have not changed any settings on my computer yet when I log in to the system, I get a message that the certificate has been revoked. This blocks off my internet connection and I cannot access any site. The message reads: Web-shield has been blocked…certificate revoked…idvisitor.slate.com. I understand that this is caused by Avast but I do not understand why. What is a slate problem? Any suggestions on how to remove it since it is very annoying?

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Answered By 562905 points N/A #185771

Message on certificate on Avast web

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It’s not clear if the problem is with your antivirus or web shield only blocks a website you visited. If you can no longer open any website on your browser, try reinstalling Avast. Click Start, Control Panel, and then Add or Remove Programs. Select Avast from the list then click Remove or Uninstall. Restart the computer then install Avast back. It should fix the problem.

If the only problem you are having with your antivirus is the web shield that blocks legitimate website, you can fix the problem. The Web Shield feature in Avast antivirus blocks a website when a malicious code is detected. But from time to time, Web Shield blocks legitimate website and this is very frustrating.

Disabling Web Shield is not recommended because there are websites that are really harmful to the system. If you know the website is legit, you can add it to the exclusions list. To do this, double-click on the Avast icon on the system tray to open it. Select Real-Time Shields tab and then click Web Shield.

Click Expert Settings and then select Exclusions on the left. In the “URLs to exclude” section, click on “enter address” and then type the URL or the address of the website you want to exclude from Web Shield. After that, click Add. Add all the websites you want to exclude then click OK when you are finished to save the new settings.

Try visiting the website again and see the difference. Before adding a website to the exclusions list, make sure the website is clean and legitimate.

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