Memory could not be read error on Firefox

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I am using my default browser, Mozilla Firefox. And I am receiving error that say: The instruction at "0x003e8d37" referenced memory at "0x003e8d37." The memory could not be read. Uninstalling and re-installing it did not help. So please help.

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Answered By 0 points N/A #98549

Memory could not be read error on Firefox

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Mr. Samuel Hills,

 

First of all see if you are using two or memory sticks (RAMS), if yes, take out all, and insert one RAM and start your computer. See if the error persists or not. If yes, replace this RAM with the second and so on.

If the error stops appearing then this means a RAM is bad and need to be replaced however, if the error still persist, than download the “memtest” from:

http://memtest.org/download/4.20/memtest86+-4.20.iso.zip

Unzip the file, you will find memtest86+-4.20.iso file

If you have any Cd burning software, create a bootable CD

Once the CD is created, boot from this CD, and the memtest will automatically start to run. (You may need to change the boot sequence from bios to boot from CD)

One the program starts to run it will look like the image below

You should run at least 5 to 6 passes; each pass contains same 8 tests

This can take a lot of time, be patient. You may have to leave it overnight

 

You will receive a result as per image below

 

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM

.

RU

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