MacBook Pro Repair Reimbursement Email please help me

Asked By 70 points N/A Posted on -

I just got an email from a repair program designed for 2011-2013 MacBook Pros. The email is stating that I paid for the repairs and I am qualified for a reimbursement. I have done repairs before but it was covered by Apple Care. I want to know if this is just a standard email given to those who already had repairs before or something odd is going on?


Answered By 0 points N/A #188772

MacBook Pro Repair Reimbursement Email please help me


Apple determined that there are a small percentage of MacBook Pro systems which have distorted video, no video or the system restarts all the time.  The MacBooks were sold between February 2011 and December 2013.

The products that are affected are:

  • 15-inch and 17-inch MacBook Pro models manufactured in 2011
  • 15-inch MacBook Pro with Retina models manufactured from Mid-2012 to Early 2013

Apple has extended their repair program to cover your Mac for a period the same as AppleCare Plus extended warranty program and will be eligible for repairs up to three years from date of purchase – until February 2016.  If you are unsure if your model covers this extension program, you can go to the Apple coverage checker tool page here and enter your Mac’s serial number.

If repairs to your MacBook Pro were already paid for, then as well as covering any future damage, this program will also reimburse you for the costs of the repairs.  Apple is contacting customers who have paid for repairs through the Apple Authorized Service Providers or through Apple directly.

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