Lync Recording failed while mapping drive

Asked By 0 points N/A Posted on -


I am using Lync 2013 and when I save my recordings I get the error message below.  I wanted to save the files on a network on a server so that others can access easily. Is there a way to achieve this or can I only save locally?

Error – Saving to a mapped drive is not supported. Please select a location on this computer.

Answered By 0 points N/A #176720

Lync Recording failed while mapping drive


Hi Charles

You can save your recording in a network by changing the mapped drive registry key.

Simply click on Start /click run/ type regedit/ choose HKEY/ CURRENT/ USER/ Software/ click on Microsoft/ Communicator/ Recording and find the registry key Recording root Directory 1 and choose where you want to save it whether in a mapped drive location or any published location.

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