N/APosted on - 12/01/2011
I recently created a custom form in Outlook. I’ve been using Outlook for more than a year without having problems. But today, after creating the custom form, I noticed that when I attempt to open or close the item, or even when I forward the form to anyone on my list, all the information that I inserted on my custom controls are missing. What seems to be the problem? How can I fix it?
Lost inserted information on Custom Controls
You have to find that previous profile for find your lost data. To do this you have to go on previous status. Go to profile then custom then settings. Click on last worked profile. In this way you can go back to previous states and find your data again.
Other option is restore lost data from outlook backup. If you had created backup files before editing only then you has this option to choose restore lost data from outlook backup.
You can set a new profile and configure it again just like previous one. This time add custom controls perfectly by following instructions. And then use it.