A Logos Bible Software 4 error message appears when try to update

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A Logos Bible Software 4 error message appears when I try to update.

This seems to be related to Avira, but I couldn’t know for sure. It’s my account, but it asks me to verify if I have access to the said directory.

Logos Bible Software 4

Error writing to file:

C:UsersgillesAppDataLocalLogos4Logos4.exe.

Verify that you have access to that directory.

                       Retry              Cancel

Why is this happening?

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Answered By 0 points N/A #153837

A Logos Bible Software 4 error message appears when try to update

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Hello Charles,

The problem could be occurring because the Logos cannot be able to access the Logos4 path – "Access to the path 'H:Documents and SettingsWayneBLocal SettingsApplication DataLogos4' is denied." Note that H: here is the expected drive but external drive letters which can be changed, unless you have allocated the letter permanently.

You will therefore need to check the paths and make sure that they are correct.

In case they are correct then Logos could be blocked by a security suite or a similar application.

In that case you might need to exempt the path from being scanned.

Hope this helps.

Regards,

Carl

 

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