LightsOut Restore Wizard error: Cannot copy 64-bit device drivers….

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Hi,

I was configuring my LightsOut Restore thru wizard setup in my PC.  I was at the Drivers to Include panel when I got this error message (see screenshot below).  I was wondering why the message referred to 64 bit drivers when I wasn’t adding one.  What should I do know?  Any advice on what to do next?

LightsOut Restore Wizard

Cannot copy 64-bit device drivers to a 32-bit Symantec Recovery Disk. However platform compatible drivers may be added by selecting them manually. Other tasks unrelated to hardware device may still be permitted.

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Best Answer by TERRY U
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Answered By 0 points N/A #109578

LightsOut Restore Wizard error: Cannot copy 64-bit device drivers….

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MichH,

The message which is popping up is not unusual, as all the Symantec Recovery environment is based on 32Bit O/S (Operating system), as such only 32bit drivers can be loaded.

You have mentioned that you have not loaded any 64bit driver; you should not be worried about the popup. This is NOT an error message, rather an information / warning, enabling the user to be well ready if there are any 64bit drivers are involved.

Simply press OK on the popup, and continue your installation / configuration.

Now if you really need to load the 64bit Operating system in the lightsout environment, there are some workarounds, which are explained in detail on.

Rgds

TU

Answered By 0 points N/A #109579

LightsOut Restore Wizard error: Cannot copy 64-bit device drivers….

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Hi,

 

Maybe the driver or the application installer is not compatible to your system try to check if is 32 bit or 64 bit your system to check that you just simply click the start menu then select the my computer then right-click the properties you can see the view basic information about your computer and then after that just simply you search or look other software that can be suitable to your PC and then you just simply download if it’s compatible to your application and then try to scan the system if it’s infected any viruses and maybe spyware you just simply check on that to your PC.

Ben

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