JW Plugin support for iPad

Asked By 0 points N/A Posted on -
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Hi friends,

I recently started using JW Player on my iPad but whenever I load it I get an error message claiming that the format is not supported, I understand that JW Player is flash based and that flash does not respond well on iPads but I was wondering if there is a solution to this such as a missing plugin that I can download that will allow me to use the player.

Please friends if you have a solution to this please assist me, thank you.

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Answered By 0 points N/A #159730

JW Plugin support for iPad

qa-featured

 

Hi Bob

Why you are having problems is because you are not using JW Embedder so as to embed your player. The Embedder is not a configuration option to be used in the shortcode. Install on your site by going to the upgrade page for the JW Player situated at your site’s administration area. Click Install Latest JW Player and it will then install the Embedder for you.

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