ITunes store connectivity problem, error code (0x800b0101)

You need to go through these steps to solve the problem. First of all check your Date and time. To correct date and time in windows, go control panel, then click "Date, Time, Language, and Regional Options". After that select date and time. Now correct the date and time. In Mac go apple menu, choose system preference. Then click date & time. Enable “set date and time automatically”. Check the time zone is correct. Now adjust your certificate setting. In Mac choose utilities from go menu. Open Keychain Access. Choose preference. Hit on the Certificates tab. Select Off under both “Online Certificate Status Protocol (OCSP)” and “Certificate Revocation List (CRL)”. Restart your Mac.

Hallo Trish,

To resolve the issue you are getting when you try to connect to iTunes, you will need to use the following workarounds:

• You will need to check the version of iTunes you are using. If it is an older version you will need to update it because such an error can be occur when you are using an outdate version of iTunes. See is that resolves the issue. If it does not, you can try the next workaround.
• On your computer, you will need to check the date and time settings and ensure that they have been configured correctly. They may be a conflict in time settings on the computer which are causing the error to occur.

Hope this helps.

Regards,

Carl