Item version identified incorrectly. Please refresh and try again.

Asked By 40 points N/A Posted on -
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Hi Experts,

When I select items in the item master in Vault Professional I get this error message, does anyone know why this might be appearing and how to resolve this issue?

Thanks.

Error 1405

Item version identified incorrectly. Please refresh and try again.

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Answered By 0 points N/A #128451

Item version identified incorrectly. Please refresh and try again.

qa-featured

Hello Johnnie, If you select items in the item master in Vault Professional you are getting this error message. Now to fix this problem you have to try to delete or rename the file WorkingFolders.xml on your work station. You usually find this file under :

C:Users[YourUserID]AppDataRoamingAutodeskVaultCommonServersServices_Security_6_29_2011localhostVaults<YourVault>Objects. Just delete the file to get rid of this problem. Thank you.

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