The iPhone “iPhone” could not be restored. An unknown error occurred (-1).

Asked By 50 points N/A Posted on -
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Hi,

This evening I saw that my iPhone is rebooting repeatedly by itself and I turned it off and I let it off for almost 15 hours. When I opened it the rebooting started again so I put it on Recovery Mode when this error appeared. The reparation is expensive and I cannot afford it at this moment so please can anyone help me to fix my iPhone? What could happen with my phone?

Thank you experts!

The iPhone “iPhone” could not be restored. An unknown error occurred (-1). 

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Answered By 70 points N/A #167748

The iPhone “iPhone” could not be restored. An unknown error occurred (-1).

qa-featured

Hello,

Your iPhone is facing some issue. Giving a reset will work effectively. The error indicates to a hardware issue but this will give result for sure.

Firstly, take your iPhone to recovery mode. To do so, turn off your device by pressing and holding the “Sleep/Wake” and “Home” buttons at the same time. Wait for a few seconds by holding them.

Then, plug-in your device’s USB cable to your computer. Next, hold the device’s “Home” button and connect the cable to your phone. When you see the “Connect to iTunes” screen, release the “Home” button.

Your PC’s iTunes will detect the device with this message:

“iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.”

Now, you can use iTunes to restore your phone.

If that still fails, you have to make sure that your phone’s security software settings are set to allow communication between your device and update servers.

If that still doesn’t work, there is no other way than contacting the Apple Support.

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