Hello all,
I got a new iPhone last week as a gift. I was happy about it. However, today after unplugging from the charger it powered off by itself. All of a sudden, it happened it was not expose to water or any damage. When I try to on it, I got this error message. Then it tries to restore but nothing works. What I have to do now? Please help me thanks.
The iPhone “iPhone” could not be restored. An unknown error occurred (1611).
Answered By
points
N/A
#193111
The iPhone could not restored an unknown error occurred (1611)
This type of restoration error (error 1611) indicates that there has been issues with the security software installed on your PC that is making confliction with iTunes in the case of internet connection and other tasks and so iTunes is unable to perform the task perfectly.
First, disable your security software or antivirus that is blocking iTunes to its task and internet connectivity. Check that they aren’t blocking the following servers and ports:
-
Ports: 80 and 443
-
Servers:
phobos.apple.com
deimos3.apple.com
albert.apple.com
gs.apple.com
itunes.apple.com
ax.itunes.apple.com
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
Check your time and date whether it is accurate. If not, set them to the appropriate point.
Also, update your iTunes to the latest version. It is very important because latest version comes with many improvements with various tasks and will be helpful. Download iTunes.
Check the “hosts” file on “C:WindowsSystem32driversetc” that it doesn’t contain any server or port that is being used by iTunes to update iPhone.
