N/APosted on - 07/01/2014
When I connect my iphone 5 to my laptop, it would automatically become recognized and itunes would pop up. Now, the iphone does not seem to be detected. Itunes have to be manually opened to make the iphone recognized. However, it's still not detected properly in Windows. The device status under device manager is giving the error 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)'. What is the possible solution to this problem?
Iphone 5 not detected properly in Windows
FOLLOW THIS STEPS:
Turn off your computer and your iOS device, then turn them on again.
Update your computer
Check to make sure that you've installed all required updates for your computer.
Make sure your iOS device trusts your computer
Check the USB cable
Verify that Apple Mobile Device Support is installed
Verify that the Apple Mobile Device USB Driver is installed