iPad error adding the purchased files on the device

Asked By 0 points N/A Posted on -
qa-featured

Hi there,

The problem is that I have bought some files form Store and now it seems like I cannot use them after I pay. Is for the first time when I have this error and hope I waste some good money. Please help me to solve this. What I did wrong and why the triangle below the error is not helping ?

Thank you !

 

 

Some of the purchased items on the iPad "[email protected]",including "Cigar Boss

HD", could not be transferred to your iTunes library because you are not authorized for them on this

computer.

To authorize this computer for items purchased form the iTunes

Store, choose Store > Authorize This Computer.

For a list that could not be transferred, click the triangle below.

SHARE
Answered By 0 points N/A #179757

iPad error adding the purchased files on the device

qa-featured

Hello,

 

To sole the issue try following steps:

1- Login as administrator to your account.

2- Get the latest version of iTunes.

3- Go to the Store > Authorize computer

4- Enter the itunes account and password

5- Quit iTunes

( You need to log out and log in after you authorized your computer )

OR

Turn off user control

1- Go to the Control Panel

2- User accounts and Family

3- User accounts

4- Change user account

5- Deselect ‘ use user account controls ( UAC )…

6- Ok

7- Restart computer

8- Control panel

9- User account

10- Click ‘ turn user account control settings’

11- Ok

12- Restart the computer 

Answered By 590495 points N/A #328031

iPad error adding the purchased files on the device

qa-featured

If you purchased several items from the Apple App Store but it seems you cannot use them afterwards, you need to check your computer and verify that your machine is authorized to perform purchases with iTunes. When you authorize your computer, you allow it to have permission to access your music, movies, and other content.

You are allowed to authorize up to five (5) computers which means you can play your content on five different machines or devices. Though you are allowed to authorize up to five machines, you cannot authorize a computer from another computer or from a portable device like iPhone, iPad, and or iPod touch.

Before you authorize a computer, make sure to update it to the latest OS X and iTunes to the latest version. Download the latest iTunes for your platform and install to update. For Windows users, start iTunes then log in with your Apple ID. Next, go to “Account,” “Authorizations” then select “Authorize This Computer.”

If you run out of authorizations, you can deauthorize a computer that you are no longer using. To deauthorize, repeat the same steps then select “Deauthorize This Computer” in the last step. If you sold or gave away your computer, you need to deauthorize that computer.

Related Questions