iPad error adding the purchased files on the device

Asked By 0 points N/A Posted on -

Hi there,

The problem is that I have bought some files form Store and now it seems like I cannot use them after I pay. Is for the first time when I have this error and hope I waste some good money. Please help me to solve this. What I did wrong and why the triangle below the error is not helping ?

Thank you !



Some of the purchased items on the iPad "[email protected]",including "Cigar Boss

HD", could not be transferred to your iTunes library because you are not authorized for them on this


To authorize this computer for items purchased form the iTunes

Store, choose Store > Authorize This Computer.

For a list that could not be transferred, click the triangle below.

Answered By 0 points N/A #179757

iPad error adding the purchased files on the device




To sole the issue try following steps:

1- Login as administrator to your account.

2- Get the latest version of iTunes.

3- Go to the Store > Authorize computer

4- Enter the itunes account and password

5- Quit iTunes

( You need to log out and log in after you authorized your computer )


Turn off user control

1- Go to the Control Panel

2- User accounts and Family

3- User accounts

4- Change user account

5- Deselect ‘ use user account controls ( UAC )…

6- Ok

7- Restart computer

8- Control panel

9- User account

10- Click ‘ turn user account control settings’

11- Ok

12- Restart the computer 

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