Internet Problem connection for new Laptop purchased from other country

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Hi there,

I have concerns regarding my new laptop. This laptop was bought  by my sister who is working at UAE. She said that she used it just for a month surfing the internet using WIFI. My problem is when I connect the laptop to my wired internet, it cannot detect the connection.  I cannot use it also using WIFI since we have no router available yet. This internet wire works well in this old laptop bought here in my country. Until now I haven't yet use this new laptop for surfing internet. Good thing there is this site I can seek answers with. Please help me with this problem. What shall I do  with this? I am bit disappointed already. Thanks.

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Best Answer by Alber grower
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Answered By 0 points N/A #86492

Internet Problem connection for new Laptop purchased from other country

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Check the device manager first to see if your network drivers are properly installed.

1. Go to Control Panel and then choose Device Manager.

2. Here you will search all of your drivers, in the Network look for the Network Adapter or Controller, not the Wireless Network Adapter. It is Network Adapter or Controller.

3. If you see that it is there, then go to Control Panel, then Network and Sharing Center then on the left side click Change Network Adapter and see if your network is enabled.(for Vista and 7 operating system)

Control Panel and then Network Connections on XP.

4. Also you can simply diagnose the problem on your PC if it windows 7 and vista.

5. Check if its disabled you should enable it.

Note: Try checking you network card in the BIOS, you can also reinstall the network card by using the provided CD in your laptop.

Answered By 564735 points N/A #86493

Internet Problem connection for new Laptop purchased from other country

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Laptop are designed to use either Ethernet cord or via USB connection. Most laptop has this feature installed but some doesn't have ability to use using Wired because it has no Ethernet adapter installed.

Check the computer's Network Interface Card if their is Ethernet adapter installed. Go to Start, Control Panel, Hardware and Sound then Device Manager.

Look for Network Adapters and click the plus + sign to expand the content inside it. There should be an Ethernet fast adapter installed but if none, then you don't have other choice but to use USB. Not unless you want to install wireless adapter or run the CD driver for network adapters to recognized the Network card installed.

But you may having trouble locating or following the steps because the language might still be on Arabic format. If not then you shouldn't encountered following the steps.

Check the Local Area Network status and so with the Wireless Network Connection. This can be located in Start,Control Panel, Network and Sharing Centers, Change Adapter Settings. There should be an icons here for Local connection and Wireless connection. All should be in enabled and active mode. Right click on each if it the status is disabled. Once activated and enabled, you should be able to use wired connection or wireless if you purchased a router your own.

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