Internal Software Error occurred in MIO software

Asked By 40 points N/A Posted on -
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Hi experts,

I am using an AS/400. Some days ago, it shut down abnormally.

After that when it turned on again and we find this error whenever we select a menu.

 ‘Software Protection Environment Error'

Please give me a solution.

Thanks.

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Best Answer by Carl Jack
Answered By 0 points N/A #140526

Internal Software Error occurred in MIO software

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Solution:

The following solution can help you fix your problem:

1. Launch the Measurement & Automatic Explorer (MAX) and then right-click on the device and click Self-Test. If your device will pass the test, try to confirm that the channels are working properly by running the Test Panels.

2. Try to update or reinstall the DAQmx software. If the data received or the signal that are causing issue is in the remote system, check if the correct drivers are added on the remote controller. The possible cause for this is you have a corrupt driver so try to upgrade or perform a fresh installation to fix the issue.

3. If none on the above solution worked, try to contact the National Instruments Support at 1-800-531-5066.

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Best Answer
Answered By 0 points N/A #140527

Internal Software Error occurred in MIO software

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Hello Beatrice,

Try the following workarounds and see if they will help you solve the problem successfully:

  • You will need to have access to the JDE and try rebuilding its indices. Make sure that you have a look at the KG if you need more details to help you with this process.
  • In the event that the joblog says the file JDE_IDX_4 in QGPL is not found, you will need to try the following workaround:

First you will have to log in as  QSECOFR.

After you have logged in, add library list entry the following libraries at the command line using whichever order:

  • ADDLIBLE JDFOBJ
  • add the security library you are using.
  • add the common library you are using.
  • add the data library.

After you have added the libraries you will need to submit following job: SBMJOB CMD(CALL J98802JQ)

Regards,

Carl

Answered By 0 points N/A #140528

Internal Software Error occurred in MIO software

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I think u will do Install newly !

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