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Hello,

I have this trouble of installing Dev Suite. It went up to 16th step out of 18 and then it shows an error message of "Wrong Volume" and saying that it wanted DVD#1 instead of DVD#3. I entered DVD#1 and then hit retry and again it shows the same error and asks for the DVD#3. After this second I think this may be caused by the antivirus program but I don’t want to stop it during the installation process.

The key hint was the title of the error is "avgrsx.exe" and it is a file that belongs to AVG antivirus. After I disabled the virus guard, installation goes without any interruption.

What are your suggestions on this case?

Screenshot is attached below.

Wrong Volum:

The wrong volume is in the drive. Please insert volume 2012DS1DVD1_ENG into drive D:.

Thank you.

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Submitted by Parsh Auguston on Sun, 2012-08-12 10:27. Comment Id: 77977

The file that you are trying to locate is definitely not in the DVD 3, means it is either of the first two DVDs that have the file.

  1. First insert DVD 1 to see if it can find the file from it. If it does not, then proceed below.
  2. Now use the DVD 2. If it still fails then go next.
  3. Cancel the installation and see if the file is actually present on either of the DVDs or not.
  4. Sometimes its bad written DVDs from the market that cause all this fuss and the file might not be even on the DVDs and it is giving you the error. Check this and change the DVDs if necessary.
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