The installer encountered an error when running

Asked By 20 points N/A Posted on -
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Hi,

I am attaching here an error message, please examine this and tell me about the remedy in connection with your knowledge and experiences. The error is: The installer encountered an error, or error 61686, I faced this error while installing QuickBooks

 The installer encountered an error when running

Intuit QuickBook Installer

The installer encountered an error when running “C:UsersOwnerAppDataLocalTempPremierqbook” /quiet/norestart INSTALLDIR=”C:Program FilesIntuitQuickBooks 2011” QB LICENSENUM=XXXX-XXXX-XXXX-XXX

Please help me out of this error and suggest about the remedies.

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Best Answer by Anthony D Renda
Answered By 0 points N/A #172688

The installer encountered an error when running

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This problem occurs if framework.xml file is corrupted.
To solve this problem replaces this file with new from setup CD. 
1) Copy all the book setup folder from CD to your computer.
2) Then go to the location where  the q book is  installed and rename the framework.xml.
3) Copy the new framework.xml file from the setup folder and paste it .
4) Run the setup. if the problem still persists try running the qbooks.msi file.
Best Answer
Best Answer
Answered By 20 points N/A #172689

The installer encountered an error when running

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Hi Jonathon,

The problem is most likely in the framework.xml file inside the installation. This is what you should do:

1. Run Search for the %temp% folder (press the Windows button and write in %temp% or Temp).

2. Find the QuickBooks folder, enter QBooks folder, and look for the Framework.xml file.

3. Rename it into something along the lines of "Framework.xml.old"

4. Download a new version of Framework.xml (Rightclick, Save target As..,) and put it where the "Framework.xml.old" is.

5. Run the setup again. If the setup fails to run, try running QuickBooks.msi

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