Installation problem of HP Business Inkjet 1200 with Vista

Asked By 10 points N/A Posted on -
qa-featured

I had just bought a second-hand printer via eBay. My printer model is HP business inkjet 1200.

My computer is running on the Windows Vista operating system. Since the CD Driver is no longer available, I opted to download the driver via internet.

When I try to install it, it doesn't seem to be compatible.

The Installation Wizard has started but stopped at "preparing for installation". I had cancelled the installation and repeated the process again to no avail.

Can there be a problem with the settings on my computer?

Is this an HP business inkjet 1200 vista incompatibility issue?

Do I have to upgrade/downgrade my operating system as to make it compatible with the printer?

SHARE
Best Answer by Holloway Hively
Answered By 0 points N/A #176784

Installation problem of HP Business Inkjet 1200 with Vista

qa-featured

Hello William Henri Y,

HP business inkjet 1200 is not compatible with Windows Vista. Inkjet 1200 only supports Windows 98, Windows 2000, Windows XP 32-bit Edition, Windows 2003, Mac OS (9.1 and later), Mac OS (10.1 and later), Windows NT 4.0 (Service Pack 6.0 or later) and Windows Me.
 
These are the supported operating system by HP business inkjet 1200. You should change your operating system to make use of the printer. Here is the guide installing HP business inkjet 1200 in OS supported by the printer.
 
  • Make sure that all programs are closed before installing.
  • Ensure to specify the correct letter of the drive.
 
But, if your computer couldn't recognize the CD drive, inspect your CD for any damage. In addition to guide you about system requirement of your HP business inkjet 1200 to your computer just take a look here:
 
Hope this will help you best. 
 
Best regards.

 

Best Answer
Best Answer
Answered By 0 points N/A #176785

Installation problem of HP Business Inkjet 1200 with Vista

qa-featured

Hi William,

The HP Business Inkjet 1200 printer series is one of the reliable printing solution.

There's no issue with your operating and you don't need to upgrade or downgrade OS.

There are several reasons that your hardware and software driver problem. These are:

  1. You have installed an update that causes for the driver to stop working.
  2. Incorrect installation of hardware.
  3. Corrupted driver.
  4. The device is not plugged properly from the computer.

To determine whether what causes the issue, try the following steps:

  1. You should disconnect the device.
  2. Restart Windows Vista.

If your computer successfully starts, there is a driver issue with the new hardware.

You may also try these steps:

  • From the Start menu, type "run" from Search programs and file input box.
  • Type "cmd" in the Run dialog box, then Enter. A command prompt window will open.
  • Type these two following commands:

    • Set devmgr_show_nonpresent_devices=1 (This will cause device manager to show drivers for devices that are no longer plugged in)
    • Start devmgmt. msc (This opens device manager using the settings from the previous command)
  • Click "View Menu" from the Device Manager window.
  • Select Show Hidden Devices.
  • To expand each item and identify the hardware list. For those grayed out (lighter gray), press DEL to remove the device from your computer.
  • Close the device manager and restart your computer.
  • Proceed to reinstall the software.

Hope this aids you in your dilemma.

Login/Register to Answer

Related Questions