N/APosted on - 03/05/2013
I am facing and issue to update my phone. I used Sony Ericsson PC Companion to update my phone. However, at what time I receive to prepare sections (Preparing software for updating), it was halted and an error message occurs which you can see in the below image. Please give me any idea how to solve this?
Problem: Installation Error Unable to install or start phone software updates components.
Installation Error Unable to install or start phone software updates components.
Hello David E Peterson,
Have you used the Sony Ericsson PC Companion to update your phone before, and did you have success updating it? If so, then this may be happening because your internet connection or another component of your phone is not connected to your PC accurately.
First, check your internet connection, and also make sure that your phone has the latest update. If all is well, then uninstall the application, and restart your computer. Then, install it and connect your phone.
Then, try to update it, and you should successfully be able to update it.
Now, enjoy it.