InDesign 3 – AMT Subsystem Failure

Asked By 20 points N/A Posted on -
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Hello experts,

I want to run InDesign 3, but I was unlucky, I am getting a problem connected with Adobe’s activation code.

According to Laplink I get the following error message.

AMT Subsystem Failure

The licensing subsystem has failed catastrophically. You must reinstall or call

customer supports.
                                                                                                   OK
Please give me a solution.

Thanks in advance.

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Answered By 0 points N/A #139841

InDesign 3 – AMT Subsystem Failure

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Hello Gloria,

The following solution should help you solve that problem:

You will have to make sure that the executable file of the application is found in the folder that it was installed in as follows:

  • For windows OS: You will check the following directory: C:Program FilesAdobe[application name]
  • For Mac OS you will check the following directory: Application folder/[application name]

Another way to solve the problem will be restarting the FLEXnet Licensing Service, and the re-enabling it later. Note that this can be done for windows OS only. The following is a process showing how you will do it:

  • You will need to access the Administrative Tools control panel.
  • And then double click on Services.
  • Locate the FLEXnet Licensing Service and then double click on it to open its properties.
  • Thereafter you will change Startup Type to manual, restart the service and the restart the application.

Regards,

Carl

 

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