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Category: Email Servers
Type: Question
Author: Chad Brown
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Hello

I want to upgrade my Lotus Notes Client software to Notes 8.5.1 FP5. But randomly the following error shows up when I am trying to type a surname in the"To: field" of a fresh memo or when trying to open an email. The error message is:

Need a solution. Please help. Thanks.

Error:

'getContent' has encountered a problem. An internal error occurred during. "getContent".

An internal error occurred during: "getContent".
Nlsxbe [Not found in java.library.path]

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#

Hello Chad,


To fix up around this issue, do not copy nlsxbe.dll to a different location. Doing this will cause unfamiliar tribulations and avoid the file from getting updated in future fix packs or interim fixes.

To determine the problem, you must add the following instruction to your Operatingsystem path environment variable:

 C:\Program Files\IBM\Lotus\Notes

First, Right click on 'My Computer' and choose properties

Then select Advanced tab

Now click 'Environment Variables' button

Scroll down tp 'path' and select edit

Lastly, enter this -> C:\Program Files\IBM\Lotus\Notes (or no matter what your program path is) and then click OK


If issues keep on disturbing, please report to the customer support to find a better solution or valid workaround. Copying nlsxbe.dll is not shored up.

I hope this information helps,

Mark Amna