I received an exceptional error message when I tried to login HRC

Asked By 70 points N/A Posted on -
qa-featured

Hi,

I received an exceptional error message when I tried to login HRC.
After getting the error message, I reinstalled HRC as Administrator. I also registered the dll manually.
However, the same problem remains unsolved.
Have you any idea for the issue? Please help.
Thanks in advance.
Exceptional Error An Exceptional Error occurred- Application exiting-Check the log file for error 5022.
Exceptional Error
An Exceptional Error occurred. Application exiting. Check the log file for error 5022.
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Answered By 0 points N/A #136945

I received an exceptional error message when I tried to login HRC

qa-featured

Hello Johnson

An error was found creating the named object. An invalid value has been specified for the named attribute. Examine the pool and connection XML files, and ensure you are providing a valid value for the named attribute. Therefore, please follow this workaround:

Reinstall HRC (install as Administrator this time).

If the issue still remains, verify the logs if you see the above mentioned error.

If yes, please register the dll manually.

Open the “command prompt” on the PC

1. Cd < push spacebar > C:WindowsSysWOW64 < push Enter key >

2. regsvr32 < push spacebar>msmask32.ocx < push Enter key >

You should get a prompt saying “Dll Register Server in MSMASK32.ocx succeeded”

Try to open and login to HRC again.

Thanks.

 

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