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Category: iPhone
Type: Question
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Hello,

I have own an Apple Iphone and it was functioning properly. After installing an application there has been a horizontal broken mark in the screen while the menu screen. Other than that it is fine. I do not know what happened. I also tried uninstalling the application and restarting the device but that did not work either. please give me suggestion so that I can get through this problem.

Maverick Bozo

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# Comment Id: 49849

If you have uninstalled the app that caused the problem, restarted and it did not fix the issue your best option is going to be to reset your phone to original factory settings through iTunes. Warning this will remove all of your personal settings and any application that you may have on the phone. Warning: Your phone will reset and lock to it's original carrier. 

The first step is to plug your iPhone in and wait for iTunes to start up. Wait until iTunes finishes backing up your iPhone then select your iPhone on the side menu bar of iTunes. You will need to click "restore" in the main screen of iTunes. This will restore factory settings and should get rid of any problems you are experiencing. 

Again a warning this will remove all your personal settings that has been preformed on your phone.