I need assistance, FTP router configuration problem

Asked By 350 points N/A Posted on -
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Hi,

I am having trouble with my FTP. Today, there was a technician who instructed me to do some upgrading on the router. He came without my knowledge and changed everything. Since then I am having a hectic time, trying to configure my computer to the network.

I have tried to download files via Filezilla FTP, but I think the upgraded router blocks connection. This is the error message I get after each upgrade attempt, "Could not connect to server Status: Waiting to retry… Status: Connection attempt failed with "EAI_NODATA – No address associated with nodename". Error: Could not connect to server Status: Resolving address of ftp.webhost4life.com Status: Connection attempt failed with "EAI_NODATA – No address associated with nodename".

I have also attempted to FTP my web space so that I can upload files but nothing seems to work. Every time I type ftp."mysite".f2s.com into IE and hold the return key I get a message, ”cannot access this folder”.

How do I find the customer care number? Any customer Service number to call? I really don’t know what to do next. I have tried everything I can think of and tried to seek help around to no avail. HELP!

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Best Answer by Jacob071
Answered By 0 points N/A #106496

I need assistance, FTP router configuration problem

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Can you tell us the brand and model of your router?

Best Answer
Best Answer
Answered By 0 points N/A #106497

I need assistance, FTP router configuration problem

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Normally, a router configures  FTP by itself.  When we try to configure the router, it must be very accurate and precise. Your problem will be solved if you reset the router. Here are the steps.

  1. Disconnect the router.
  2. Find your reset button and press it. (It is mentioned in the user manual and how to use it).
  3. Uninstall the device drivers from your computer.
  4. Try to reinstall the drivers again and connect ADSL cable.  

 

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