I have failed to delete a file detected by Avast

Asked By 50 points N/A Posted on -
qa-featured

Hi Experts,

I have failed to delete a file detected by Avast. While deleting it says

Operation did not complete successfully because the file contains a virus. 

What does it mean by the message mentioned above? Is there any problem with my Avast?

Please suggest me to solve this problem.

Thanks in advance.

Contained a virus

C:windows.explorer.exe

Operation did not complete because the file contain a virus.

OK

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Best Answer by Mundo Villaro
Best Answer
Best Answer
Answered By 0 points N/A #141850

I have failed to delete a file detected by Avast

qa-featured

Hello Desiraelexa,

As I have found out in your attached image file, you are not DELETING it. You attempted to repair it. Since the file is detected by avast as virus, it cannot be repaired. Unless it is a known file. But it is detected as virus therefore it should be deleted. Find the delete in the drop down menu and you should be able to delete the file.

Answered By 0 points N/A #141851

I have failed to delete a file detected by Avast

qa-featured

Hi, Desiraelexa!

I can see in screenshot the effected file is explorer.exe. Explorer.exe is the main file of windows xp. And windows xp do not allow deleting this file.

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