N/APosted on - 03/30/2013
Hello experts please help me with the issue gear pro master. I installed it correctly but I cannot convert or burn CD. Operating system is Windows 7 (32 bit). I can see the device but it provides no information (option grayed).
I get gear pro master Installed it but showing problem?
Dear Taylor B Campos,
This problem has many reasons behind this.
The first thing is this, you have chosen an outdated source of the Gear Pro Master.
In fact the version of software that you have installed is not supported with 32 bit operating system.
Please download the version that is fully supported with the windows 7 32 bit operating system.
The other reason is this.
The software that you have installed is not detecting your burning media. Means this software is not supporting your device which burns data to CD or DVD.
Please check these things and you will find the solution.
I hope you will get solution.