I cannot hear sound in Skype.

I cannot hear sound in Skype.

Hi,

There are many factors why you cannot hear a sound or the other person's saying during your conversation through Skype. The first thing you should do is to check your speakers if connected properly on the computer and it is on the proper condition.

If it is fine, check whether the sound is mute or not. Also check the call settings if there are no issues and problems. Further, have a test call. If you can have it, then Skype is working properly. Take a look also on the Skype version you are using as well as the Skype used by the person you are talking with.

Regards,

Diane

I cannot hear sound in Skype.

Dear at first you go to the call option in your Skype messenger and then got audio settings,there you find a option speaker,choose Headphone or others and save ,see your problem will be solved.

I cannot hear sound in Skype.

Hello Michele R,

If the problem is with you, Try to check the settings of your Skype:

1. Go to Tools, then options.

2. Click the audio settings.

3. See Speakers. Check if your Speakers or Headphone is detected. If its detected, There is a Play icon besides the drop-down. Click that and hopefully you'll hear the ringtone.

4. Click Save.

If not, try unplugging your device then plug it again and restart your computer. If this one didn't work. Your device must be the problem. Try to buy new one.

Hope this would work.

I cannot hear sound in Skype.

I cannot hear sound in Skype.

Hi! Michele R,

There's a lot of reason why you don't hear the person you are calling. It is either the headset settings, headset problem, or the connection. Skype is providing the support on that matter. You can send them a mail or just click the link below to know a lot of tips and ways on solving your problem. 

SKYPE Support: Sound settings

Hope that It would help you a lot. 

Thanks and more powers.

I cannot hear sound in Skype.

I cannot hear sound in Skype.

Such kind of issues are due to many reasons/factors like malfunctioning of speakers and headphones, mis-configuration of hardware and software so you may have to check your Speakers or headphone, whether it is configured properly or not, whether it is working on other devices or not, whether you are able to listen audio from yahoo and other resources, if you are even not listening from any other source also then there is no problem with your Skype you headset or speaker is malfunctioning. And if your speakers or headset is operational and working properly on other devices then please take following steps to check your audio listening problem to curtail it down:

1.    Log into you Skype account and click on call button.

2.    Then click on audio setting..

3.    In new window you will see you speaker/audio/sound setting, Here you may have to set your audio setting, select your audio output devices which is best match to your audio system, also check your audio volume it should not be set lowest or mute.

4.    Click on save and then try again to listen you colleague on Skype whether it is working properly now or not.

If problem persist please check your window volume it may be muted, please uncheck your mute button, your problem will be solved