I am unable to import videos from my camcorder

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I installed my Compaq laptop with a VirtualDub software coupled with a 32-bit Deshaker filter to help me eliminate the shakiness when shooting videos caused when one holds the camcorder. My Sony HDR-HC1(E) camcorder has a default rolling shutter of 18%. 

When I try to import a video from my camcorder, this error message occurs.

Help me please.

 

New Deshaker

Import presets caused the following error:

System.IndexOutOfRangeException:Index was outside the bounds of the array.

atNew_Deshaker.DeshakerSettngs.Set(String preset, Boolean overwriteName)               

atNew_Deshaker.SetupDeshaker.btnImportPresets_Click(Object sender, EventArgs e)

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Answered By 0 points N/A #124089

I am unable to import videos from my camcorder

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Unfortunately the problem which you are facing is not a problem at your end. Its a bug in the software itself.

System.IndexOutOfRangeException:Index was outside the bounds of the array.

This exception is thrown by the OS if the array size is not properly handled by the programmer of the software.

For instance, if the programmer used an array of size 10 to hold data it is trying to access the 11th value which is not part of this array.

The only solution to this problem is to report the problem to the vendor or try updating the software for its new bug free versions.

Such updates are available very soon the software's official website soon after its release.

 

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