I am receiving error code 0x80070643 when I installed Zune Software

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Hello,

I am trying to download Zune software for me to be able to sync my Nokia Lumia 910. However, upon the installation, I received the error code  0x80070643. Is there anything special that I need to do to be able to install Zune? Thank you.

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Answered By 0 points N/A #169954

I am receiving error code 0x80070643 when I installed Zune Software

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Error 0x80070643 usually happens when, upon the installation of Zune software, it detected that there are no installed software updates required by Zune. These required updates are the following:

·         .NET Framework 2.0

·         Microsoft Error Reporting

·         XMLLite

·         Windows Format SDK

All these are needed by Zune software for it to install completely. To get this problem solved, here’s what you can do:

1.       Log in as the administrator on your pc.

2.       Check out the system requirements for Zune here are make you meet all of them:

1.   Win XP (SP3), Vista, Windows 7 or Windows 8

2.   For Mac OSX, it should have a boot camp running windows 7 or Windows Vista

3.   256 MB RAM

4.   Video card with 64Mb RAM and DirectX 9.0b

5.   Internet Explorer 6 or higher

3.        Once you confirmed that you have meet all requirements, go to this site and click the download button http://www.microsoft.com/en-us/download/details.aspx?id=27163. Follow the instruction.

4. open the folder and double-clickStartzune.exe.

 

 

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