HyperSnap Error After Upgrading to Latest Version

Asked By 50 points N/A Posted on -
qa-featured

Hi techyv users,

I have been using Hypersnap for a number of years but after upgrading to the latest version I think something is drastically different.  If I try to perform a quick save, my files show a jpeg picture with a lock on it.   I need to know the reason the files are being saved this way and also how to remove the lock. I'm now unable to view files outside of Hypersnap.

Please provide this additional data:

Exact HyperSnap version in use (from Help/About menu): ___7.16.01___

Windows version in use: __7 Home Premium____

 

What could be the solution for this problem?

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Answered By 0 points N/A #148584

HyperSnap Error After Upgrading to Latest Version

qa-featured

Sometimes upgrading software is not successful, especially if you haven’t updated it for the long period of time. Sometimes Uninstalling and installing the latest version is the best way for that situation. So the best way of installing that you can try for now is to uninstall the software that you installed either latest version, or old version. Uninstall it. Then install the latest version to your computer. Make sure that you meet minimum system requirements before you install it. You will encounter unexpected error if you install it without looking for minimum requirements. If you are familiar with system registry, remove any entry of your old version from registry before to install also the new version.  Good luck.

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