N/APosted on - 10/09/2013
When trying to update Support Assistant I gen the error shown below. I have version 126.96.36.199 and downloading the update from HP website did not help.
1932: WinExec: Function failed
Online 383 of W:PatchesIPSp49905install.wbt
HP Support Assistant Update Error
Hello Leland, it is very annoying to see any error doing any process.
This problem might be the problem of the software you are using. You should get the latest version from here.
Before installing, be sure that you have uninstalled the old one. Use “Revo Uninstaller” or “Wise Program Uninstaller”. Then do a fresh install of the latest one.
Then run the update again. This time, you will surely be successful.