N/APosted on - 07/04/2014
I have an HP ENVY 700t computer running on Windows 7 with a 400GB HDD. The computer crashed all of a sudden while I'm on the internet. When I rebooted it, it will no longer boot to Windows. I reinstalled the OS and it didn't resolve the issue. How should I know if the hard drive is failing. Is there a certain diagnostic I can run?
HP ENVY 700T will not boot up
There are several issues that may cause this. If a reinstallation of the operating system did not resolve the issue, then you are most likely looking at an issue with the drive itself.
I would check your settings in the BIOS. You can reach the BIOS by pressing the designated key the moment the PC begins to boot up (Usually F2.) Ensure that the hard drive is recognized in the BIOS and that it is set to the primary boot device.
If the hard drive is not recognized, then there is most likely a physical issue with the drive. Replacement, in this case, will resolve the issue.