Hp deskjet printer error message

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What happen to my Hp printer? It always says that it is not connected but the USB chord is brandnew, is there any advice that you can give ?

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Best Answer by antz101
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Answered By 0 points N/A #106923

Hp deskjet printer error message

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This issue occurs due to a missing or corrupted USB controller driver. If this is the case, try the following solution below:

1. Go to Control Panel> System> Hardware> Device Manager.

2. Search for the USB Controller option and select it. Right-click into it and select Uninstall.

3. Close the Control Panel and restart your computer. It will detect the controller and re-install the driver automatically.
 

Answered By 0 points N/A #106924

Hp deskjet printer error message

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Hi,

The message shows you that your printer is not connected to your computer. There are several reasons behind it. Though your printer in connected to your computer with an USB cable so the problem with network connection is ignored. There may be a problem with the USB cable though it is new. Suppose there is no problem with your USB cable. Now you can remove your printer program from Add/Remove Program and reinstall your printer to your computer carefully. You should be more careful while installing the printer. Verify all the options carefully. Now print a test page and keep track for the message.

I hope you understand it.

Thanks

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