Hello experts
I use a latest MacBook Air which is running OS X 10.7 as well as i am using a latest HP Printer (see above).
But the CD that I got with the printer does not support the OSX 10.7; As a result, yesterday I downloaded 10.7driver software (9/21) from the website of HP.
The setup went easily with no troubles.
Then I went into System Preferences and tried to configure the printer for wireless printing as well as there have been no troubles printing wirelessly.
But the problem occurred when I pressed on the HP Utility sign placed on the Dock in the software installation. Then I found an error that the HP Utility cannot be opened. What is the reason? Please help me to solve it. Thanks a lot.
Error: HP cannot be opened because of a problem.
- Login or Signup Now to post comments
Dear User,
This error occurred because the current version of your HP Utility doesn’t support your Mac os. In order to solve this you should
1. Update your Mac OS X to the latest update
2. Download the latest version of your HP driver and application specified for Mac OS X
Make sure to remove HP Utilities before you install the newer version.
Thank you.
Hi Shirleytjensen,
You are using latest MacBook Air which is running OS X 10.7. Please download the updated / latest version of 10.7 driver software.
Please always download the full package. I provide you a link for downloading the full package of 10.7 driver software, please use the mentioned link:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj...
I wish this solution may be helpful. Thanks!
Regards,
Fenster Maxine