Hp 620 function keys not working, need assistant immediately

Asked By 10 points N/A Posted on -
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Hi

I bought a used hp 620 laptop few months before. It works perfectly and didn’t give any troubles. But now function keys are not working. I reinstall the OS but the problem reaming same. So I need some assistant.

Thanks.

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Best Answer by Sierra Adams
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Answered By 0 points N/A #141323

Hp 620 function keys not working, need assistant immediately

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Hi Mariannebford,

Don’t worry. Have you checked for drivers for function keys in you drivers disk that you got from the seller? Please check if there is any kind of driver, install them and restart. I am sure you will have them working. One method to check the “Fn” key is to press “Fn” and “Esc” at a time, hold for a while and release them at once. It will open the BIOS setting. If it does not happened means that your “Fn” key is not working then it’s a hardware problem and you should take your laptop to hardware specialist.
 
Thank you.
Answered By 0 points N/A #141324

Hp 620 function keys not working, need assistant immediately

qa-featured

Hi,

I suggest making a call the store of your laptop and telling them about the problem that you encountered maybe they can give you solutions and as I know there will be a warranty for it. Maybe there is installation software in key functioning aside from your OS Software. Hope I can give you assistant on this matter.

Thanks and Regards.

Answered By 0 points N/A #141325

Hp 620 function keys not working, need assistant immediately

qa-featured

 

Hi Mariannebford,

Normally keys are ready to function after you install Operating System, otherwise it’s a hardware problem. So you should call the person or store where you bought it and tell them about the problem or if it still in warranty they will handle it for free, if not you can just buy a USB keyboard.

Thank you.

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