How to solve the problem of explorer.exe

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Hello,

I have a problem with explorer.exe. When I connect an external hard drive (USB) to my PC, a problem I do not know, meet on my laptop.

I come all the way to access folders on my hard drive, but after a short time I have a message telling me that explorer.exe has encountered a problem and needs to close. Sometimes I can still continue to access my files, sometimes it closes the outline of my hard drive.

I tried on two different USB ports and also have no problem with them when I connect other USB devices. In advance thank you to tell me how to solve this problem.

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Best Answer by technoDUDE
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Answered By 0 points N/A #79364

How to solve the problem of explorer.exe

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Update your AntiVirus. Fully scan your computer when updating is finished. Make sure that no viruses, adware, spyware, malware is in your computer. A virus, adware, spyware, malware interfering to the explorer.exe and that gives you an error. Then follow the steps below.

  1. Click Start.
  2. Open Run command.
  3. Type regedit and click OK.
  4. Browse to the following registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrent VersionImage File Execution Options.
  5. Below this Image File Execution Options, there will be sub keys named explorer.exe and iexplorer.exe. Delete the explorer and iexplorer entirely.
  6. Close the Registry Editor.
  7. Restart your computer.

Fully scan your computer again to just to double check if any traces of virus, adware, spyware, malware are left in your computer.

Answered By 0 points N/A #79365

How to solve the problem of explorer.exe

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Your system is not protected that's all I can say but you have to protect your system.

Solution 1:

Make sure that you have an anti virus installed in your computer and then update it to its latest virus definition. But make sure that you have an anti virus that is genuine. If you have a genuine Microsoft operating system, install Microsoft Security Essentials. It is an anti virus compatible for Windows XP and up version of Microsoft operating system.

Solution 2:

Reformat your computer, that is the most safe way to avoid anymore data loss and file corruption. Make sure to make a backup of every important file that you have or else you will have a difficult time recovering it.

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