How to resolve multiple print commands problem in my printer?

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I am using Windows 7 and Laser Jet printer P2014 which saves multiple print commands.

However, the commands cannot be remove from the printing command queue.

It continues even after switching of the printer and turning it on.

The same problem does not occur while using my laptop with Windows XP.

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Best Answer by Sophiaa nina
Answered By 0 points N/A #104124

How to resolve multiple print commands problem in my printer?

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  1. Go to Control Panel-Administrative tool-Services then find out print Spooler from name list.
  2. From the service status, stop the service then start it again.
  3. Now you can delete printing command from the queue.
  4. It's better to make sure that in recovery tab fist and second failure actions are selected as Restart the service.

Please see the attached file.

 

Answered By 0 points N/A #104125

How to resolve multiple print commands problem in my printer?

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Hello Julianne,
 
Mentioned here are some informative links, I suggest you refer them for fixing this issue. Go to this page and download the supplementary/user guide for troubleshooting HP P2014 printer issues. Just follow this link, it will straight away direct you to your products page. 
 
 
Also you might want to refer about 'Command-Line printing'. Below mentioned are two of the good sites covering the entire subject. You will surely find something useful here.  
 
 

Hope this will be helping you.
 
 


 

Best Answer
Best Answer
Answered By 0 points N/A #104126

How to resolve multiple print commands problem in my printer?

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Hello Julianne,

If you want to remove multiple print commands from the queue for Windows 7 or vista operating system, try to follow these steps. Starting with, Click the start button then on the search bar type the word command; look for the command prompt then right click and choose Run as administrator. Type in net stop spooler then press the ENTER Key on your keyboard. Then you need to type del %systemroot%System32spoolprinters* /Q then press ENTER key and then type net start spooler then press Enter. Last is type in EXIT and press ENTER to close the command window.

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